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If you are referring from a West London NHS Trust service or Secondary Care Mental Health Service then please do not refer online. Please contact the service to discuss the case before making a referral.

The Department of Health monitors all IAPT Services, as well as other NHS services, to check quality standards are similar everywhere. The Health and Social Care Information Centre (HSCIC) is the organisation responsible for providing reports on service data to the Department of Health. They monitor how many people are referred to services, waiting times and recovery. In order for them to do this, we send summary reports of the work we do to our commissioners. This numerical data includes no information that could reveal an individual's identity and the information is stored securely. You can find out more at or, or by calling the HSCIS patient line on 0300 456 3531. Alternatively, you can discuss this with the clinician who assesses you.